Cyrus Terms of Service

1. Acceptance of Terms

By installing, accessing, or using the Cyrus Jira application (“App”) you (“Customer”) agree to be bound by these Terms of Service (“Terms”). If you do not accept the Terms, you may not use the App.

2. Beta Status

Pre-release software. The App is provided as a Beta/preview offering and may contain defects, experience interruptions, or change without notice.

No production guarantees. The App is not warranted for production use and Customer assumes all risks arising from its installation or use.

3. Description of Service

The App integrates with Jira Cloud to perform automated security analysis of issue content. When invoked, the App transmits the minimal required ticket data (e.g., title, description, labels) to a privately-hosted API (“Cyrus API”) that:

• resides exclusively in Amazon Web Services (AWS) regions managed by Forward Security Inc. (“Provider”); and
• utilises Amazon Bedrock foundation-model services to generate analysis.

4. Data Handling & Privacy

No third-party LLM sharing. Customer data is never sent to OpenAI, Anthropic, or any non-AWS model provider.

Transmission & storage. Data is encrypted in transit (TLS 1.2+) and stored, if at all, only within Provider-controlled AWS accounts.

Retention. Analysis prompts and outputs are retained no longer than 30 days for debugging and quality-improvement purposes, after which they are deleted or anonymised.

Compliance. Provider follows AWS security best practices but does not process regulated “special categories” of personal data under GDPR, HIPAA, or equivalent regimes.

5. Customer Responsibilities

• Ensure only data appropriate for processing under these Terms is submitted.
• Obtain all necessary rights, consents, and authorisations to permit Provider to process such data.
• Not use the App for any unlawful or infringing purpose.

6. Intellectual Property

Provider retains all right, title, and interest in and to the App, the Cyrus API, and all related technology. Customer retains ownership of its Jira content. Provider receives a non-exclusive licence to process that content solely to perform the services described in these Terms.

7. Feedback

Any suggestions, bug reports, or other feedback (“Feedback”) become Provider’s property without obligation or restriction.

8. Disclaimer of Warranties

THE APP AND ALL RELATED SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PROVIDER WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. PROVIDER’S TOTAL CUMULATIVE LIABILITY UNDER THESE TERMS WILL NOT EXCEED USD 100.

10. Indemnification

Customer will indemnify and hold harmless Provider from and against all third-party claims arising out of Customer’s breach of these Terms or misuse of the App.

11. Suspension & Termination

Provider may suspend or terminate Customer’s access to the App at any time, with or without cause. Upon termination, Sections 4, 6–10, 12, and 13 will survive.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Province of British Columbia, Canada, without regard to conflict-of-laws principles. The parties submit to the exclusive jurisdiction of the courts located in Vancouver, BC.

13. Changes to Terms

Because the App is in Beta, Provider may modify these Terms at any time. Material changes will be communicated via the Developer Console or in-product notice. Continued use after the effective date constitutes acceptance of the revised Terms.